Account Manager with German
For more than 20 years Easy Consult has been a trusted partner for domestic and international clients, delivering tailor made HR solutions and consulting. Striving to be a market leader we are always on the look for the latest trends, staying true to our mission of building long lasting relationships with our clients, candidates, and employees.
During the last couple of years, we have built specialized recruitment teams, developed expertise and streamlined our services to accommodate the industry specific needs of the following economic sectors: BPO; ICT; Sales, Marketing & Administration; Logistics & Transportation; Finance & Banking; Manufacturing & Engineering;
On behalf of one of our client, we are currently looking for Account Managers to be part of their successful enterprise sales team.
This is a diverse and challenging sales role where attention to detail and an overriding passion for building inspiring customer relationships are needed, along with a positive \"can-do\" attitude towards the daily demand to multi-task..
JOB PURPOSE
As an Account Manager you will own a portfolio of existing customers, developing your relationships to grow the account through cross selling. You will also manage and protect existing revenues by building relationships with key stakeholders and ensuring high levels of customer satisfaction.
OBJECTIVES OF THIS ROLE
• Manage and develop existing client accounts, establishing yourself as a trusted advisor and go-to
person;
• Upselling and cross-selling to existing customers in addition to developing new business
opportunities to meet sales targets;
• Understanding client needs and proposing solutions and quotes to meet those needs;
• Managing your customers existing revenue to minimize churn and manage renewals;
• Managing client accounts, ensuring customer satisfaction and addressing issues promptly;
• Develop customer relationships through excellent communication and understanding of their
business;
• Reactively manage all inbound queries such as quotes, service and billing;
• Maintaining a deep understanding of company\'s products and services;
• Keeping up-to-date with industry trends and competitor offerings;
• Keeping accurate records of client interactions via our CRM system;
• Collaborating internally and championing the customer to enhance the overall customer
experience;
• Lead generation using campaigns and social media to promote products to existing and new
customers.
PERSONAL REQUIREMENTS
• Fluent written and spoken German and English are essential;
• Some level of sales experience with a track record of achieving targets and revenue growth
objectives or a proven ability to deliver excellent customer experience and develop positive
relationships;
• A confident communicator via digital media (zoom, email etc);
• A passion and experience in delivering excellent customer satisfaction;
• Confidence, energy, passion and an ambition for personal development;
• High level of professionalism;
• Good time management skills with problem solving skills;
• Experience as a junior account manager or relevant sales function;
• Experience with CRM software (Salesforce preferred but not required);
• Apprenticeship or Degree in business, marketing or related field, or similar competency.
COMPANY OFFERS
• Attractive remuneration including performance bonuses;
• Opportunity to work at home after the training period;
• Additional Health Insurance;
• Multisport card;
• Food vouchers;
• Paid training and endless abilities to learn;
• Opportunity to work in a global and culturally diversified environment.
If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English or directly contact Diana Kondova for more details:
M: + 359 882 92 95 42
And if this job is not suitable for you, please share the link or recommend your friend.
Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017,
During the last couple of years, we have built specialized recruitment teams, developed expertise and streamlined our services to accommodate the industry specific needs of the following economic sectors: BPO; ICT; Sales, Marketing & Administration; Logistics & Transportation; Finance & Banking; Manufacturing & Engineering;
On behalf of one of our client, we are currently looking for Account Managers to be part of their successful enterprise sales team.
This is a diverse and challenging sales role where attention to detail and an overriding passion for building inspiring customer relationships are needed, along with a positive \"can-do\" attitude towards the daily demand to multi-task..
JOB PURPOSE
As an Account Manager you will own a portfolio of existing customers, developing your relationships to grow the account through cross selling. You will also manage and protect existing revenues by building relationships with key stakeholders and ensuring high levels of customer satisfaction.
OBJECTIVES OF THIS ROLE
• Manage and develop existing client accounts, establishing yourself as a trusted advisor and go-to
person;
• Upselling and cross-selling to existing customers in addition to developing new business
opportunities to meet sales targets;
• Understanding client needs and proposing solutions and quotes to meet those needs;
• Managing your customers existing revenue to minimize churn and manage renewals;
• Managing client accounts, ensuring customer satisfaction and addressing issues promptly;
• Develop customer relationships through excellent communication and understanding of their
business;
• Reactively manage all inbound queries such as quotes, service and billing;
• Maintaining a deep understanding of company\'s products and services;
• Keeping up-to-date with industry trends and competitor offerings;
• Keeping accurate records of client interactions via our CRM system;
• Collaborating internally and championing the customer to enhance the overall customer
experience;
• Lead generation using campaigns and social media to promote products to existing and new
customers.
PERSONAL REQUIREMENTS
• Fluent written and spoken German and English are essential;
• Some level of sales experience with a track record of achieving targets and revenue growth
objectives or a proven ability to deliver excellent customer experience and develop positive
relationships;
• A confident communicator via digital media (zoom, email etc);
• A passion and experience in delivering excellent customer satisfaction;
• Confidence, energy, passion and an ambition for personal development;
• High level of professionalism;
• Good time management skills with problem solving skills;
• Experience as a junior account manager or relevant sales function;
• Experience with CRM software (Salesforce preferred but not required);
• Apprenticeship or Degree in business, marketing or related field, or similar competency.
COMPANY OFFERS
• Attractive remuneration including performance bonuses;
• Opportunity to work at home after the training period;
• Additional Health Insurance;
• Multisport card;
• Food vouchers;
• Paid training and endless abilities to learn;
• Opportunity to work in a global and culturally diversified environment.
If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English or directly contact Diana Kondova for more details:
M: + 359 882 92 95 42
And if this job is not suitable for you, please share the link or recommend your friend.
Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017,
от 2500 до 3300 лв.
