User Engagement and Retention Specialist with Romanian OR German and English (DAY SHIFTS)
Hey there!
Join an Epic GameTech Adventure with a Global BPO Leader!
Key Responsibilities:
- Build and nurture strong relationships with players, ensuring their satisfaction and loyalty to the platform;
- Provide expert assistance addressing any issues and offering personalized solutions;
- Analyze player feedback and behavior to identify ways to improve their engagement.
What You Bring:
- Fluency in Romanian OR German – clear, effective communication is key;
- Good command of English;
- Proven experience in customer support or sales;
- Strong problem-solving skills, with a proactive and client-centric approach.
Perks of the Position:
- Attractive salary package,
- Fully paid comprehensive onboarding and initial training;
- Health and wellbeing initiatives to support a balanced lifestyle;
- Relocation assistance is available if required;
- Additional perks such as health and life insurance, Multisport card, transport allowance, bonuses for key life events and so much more;
- Full-time position with flexible working hours - Monday to Saturday (between 8:00 AM and 6:00 PM).
If you’re ready to take your passion for customer care and gaming to the next level, this is your calling.
Hit "Apply" and let's power up your career!
"B.A.B. Consult" Ltd is an authorized agency for staff selecting procedures and consulting with registry number 3051/2020 at the employment agency. Our mission is to meet the proven employers in our country with valuable employees!
By providing your personal information, you consent to BAB Consult LTD to collect, use, and process your personal information to provide recruitment services.