Customer Care Expert – FinTech (German and English)
Hey there!
join a leading BPO company with a global presence. They offer you a chance to work for a very exciting FinTech project. With a strong and stable presence in Bulgaria, they are seeking talented individuals passionate about finance and technology to join their dynamic team in Sofia.
Key Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries and providing assistance via phone and email.
- Utilize your language proficiency in German & English to communicate effectively with clients and internal teams.
- Resolve client issues promptly and professionally, ensuring the highest level of satisfaction.
Requirements:
- Fluency in German is essential
- Excellent level of English
- Strong communication and interpersonal skills, with a customer-centric approach
- Excellent problem-solving abilities
- Proficiency in Microsoft Office
Benefits:
✔️ Competitive salary
✔️ Performance-based bonuses
✔️ Opportunities for career advancement
✔️ Food & Transport vouchers
✔️ Multisport Card
✔️ Vibrant and inclusive company culture with a focus on teamwork and collaboration
✔️ Convenient location in Sofia with access to public transportation and modern amenities
"B.A.B. Consult" Ltd is an authorized agency for staff selecting procedures and consulting with registry number 3051/2020 at the employment agency. Our mission is to meet the proven employers in our country with valuable employees!
By providing your personal information, you consent to BAB Consult LTD to collect, use, and process your personal information to provide recruitment services.
От 2300 До 2500 лв.
