Customer Service Representative with English
ResultsCX we encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry, we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, The Results Companies could be right for you!
Due to our business and operational expansion, we are looking for enthusiastic Customer Service Representative with English to join our team.
Responsibilities:
- Provide customer support services via telephone.
- Achieve customer satisfaction, focusing on customers’ needs, offering the best solution.
- Resolve issues while providing the best services and products for our customers’ experience.
Requirements:
- To be 18 years of age or older.
- Good communication skills.
- Problem-solving skills.
- Good command of English language.
- Basic computer literacy.
- Positive attitude, strong work ethic and ability to work under pressure.
- Willingness to learn, develop and improve.
- Previous experience in Customer Service is considered a strong advantage but not a requirement.
Our offer:
- Highly competitive remuneration package.
- Opportunity to work completely from home.
- Enhance your language skills.
- Opportunity to qualify for significant performance incentives after the initial training period has been completed.
- Opportunity for sales through service incentive which is unlimited and can be earned in addition to base salary and performance incentive.
- Full induction training and ongoing development, support, and mentorship.
- Opportunities for progression, including into leadership, operational management, quality and more.
- You will receive training and coaching that will enable you to comprehensively answer inbound/incoming customer service calls and through great conversations you will deliver a best-in-class customer experience whilst also having the opportunity to promote additional products, for which, in return, you will receive additional payment and maximise your full earning potential.
Only short-listed candidates will be contacted.
