Technical Advisor (L1) with German & English

Responsibilities:

• Support the software installation and deployment activities for license users across Microsoft Windows and Apple MAC operating systems.
• Support the how to and technical questions from the customers for the entire range of client products serviced in the queue.
• Functional understanding of different operating systems and platforms.

Requirements:

• Fluency in both German and English (C1).
• Strong communication, interpersonal and client relationship management skills.
• Accuracy, research skills and attention to detail.
• Good active listening.
• Ability to anticipate and solve problems.
• Teamwork skills.
• Customer service skills.

What the company offers:

• Competitive salary.
• Additional health insurance.
• A lot of fun events and team buildings.
• Great location.
• An opportunity to work in one of the top BPO companies in Bulgaria.

We are looking forward to meeting you!

All applications will be treated strictly confidential. Only short-listed candidates will be contacted.