Customer Service Representative with German and English
ResultsCX we encourage our people to “expect greater”, reach further and live up to their individual potential. As a leader in the customer service call center industry, we partner with Fortune 500 companies to provide exceptional customer experiences globally. We are looking to grow our teams with people who are up for a challenge and share our passion and commitment. If you are interested in an opportunity to make a difference in a fast-paced environment, The Results Companies could be right for you!
Due to our business and operational expansion, we are looking for enthusiastic Customer Service Representative with English to join our team.
Responsibilities:
- Provide customer support services via telephone.
- Achieve customer satisfaction, focusing on customers’ needs, offering the best solution.
- Resolve issues while providing the best services and products for our customers’ experience.
Requirements:
- To be 18 years of age or older.
- Good communication skills.
- Problem-solving skills.
- Good command of English language.
- Basic computer literacy.
- Positive attitude, strong work ethic and ability to work under pressure.
- Willingness to learn, develop and improve.
- Previous experience in Customer Service is considered a strong advantage but not a requirement.
Our offer:
- Highly competitive remuneration package.
- Remuneration package includes Base Gross Monthly Salary of 1600 BGN during the tarining period, 1700 BGN durig the rest of the probation period and 1900 BGN post probation period.
- Opportunity for Performance Incentive after the initial training period has been completed of up to 600 BGN Gross Monthly.
- Opportunity for Sales Through Service Incentive which is unlimited and can be earned in addition to base salary and Performance Incentive.
- Fully paid Induction Training and ongoing development, support, and mentorship.
- Benefits – Employee assistance program, additional health insurance, Discounts, and perks.
- Career development opportunities and growth within the organization.
Only short-listed candidates will be contacted.
