Technical Support Agent with French and English
We are currently recruiting for one of our partners - a leading outsourcing company. We are looking for:
Technical Support Agent with French and English
Responsibilities:
- Provide technical support to end-users/ network users, and troubleshooting;
- Handle, solve or escalate calls within guidelines;
- Assist in selection and evaluation of hardware and software.
Requirements:
- Fluency in both French and English (C1).
- Strong communication, interpersonal and client relationship management skills.
- Accuracy, research skills and attention to detail.
- Good active listening.
- Ability to anticipate and solve problems.
- Teamwork skills.
- Customer and technical service skills.
What the company offers:
- Competitive salary.
- Additional health insurance.
- A lot of fun events and team buildings.
- Great location in Varna.
- An opportunity to work in one of the top BPO companies in Bulgaria.
We are looking forward to meeting you!
All applications will be treated strictly confidential.
Only short-listed candidates will be contacted.