Customer Assistance Executive with Romanian & English
Recruitedia is your trusted partner in connecting top talent with exceptional career opportunities. With a strong track record of matching businesses with the right professionals and guiding candidates toward their dream roles, we specialize in creating successful connections that drive growth and success. Let us help you navigate the recruitment landscape with expertise, innovation, and a dedication to excellence.
We're excited to introduce a fantastic opportunity with our new client, a leading tobacco company known for delivering top-quality products and exceptional customer service.
What You’ll Be Doing:
- As a Customer Assistance Executive, you'll interact with customers via email, chat, and phone, ensuring a smooth and positive service experience.
- Assisting customers with product and service inquiries.
- Providing accurate and detailed information about the brand, products, and the industry.
- Conducting research to resolve customer issues and provide informed responses.
What Our client’s Looking For:
- Fluency in Romanian (both written and spoken)
- Advanced English proficiency (written and verbal)
- Excellent communication skills
- Previous experience in customer service or a similar role is an advantage
What You'll be Offered:
- Full-time position with flexible shifts between 07:00 a.m. – 09:00 p.m., Monday to Sunday
- Competitive salary with performance-based monthly bonuses
- A convenient office location near public transportation
- Comprehensive paid training and onboarding
- Continuous learning and upskilling programs
- Relocation support (covering accommodation and travel expenses, if needed)
- A range of additional benefits, including Health and Life Insurance, a Multisport card, transport allowance, bonus for life events, extra paid leave for education, and more.
Ready for a Game-Changing Career?
Send your CV in English and embark on an exciting career journey with us!
Only the shortlisted candidates will be contacted in a timely manner.
All applications will be treated in strict confidentiality.
Recruitment license from National Agency of Employment No: 3561
