Social Media Content Reviewer with German
Easy Consult has stood for quality and innovation on the Bulgarian Human Resources Solutions market with uncompromised recognition since 2004. No matter if you are a well-trained blue collar worker, a highly qualified expert or a recognized manager in your area, our team in Sofia, Varna and Plovdiv is committed to be more than a “business contact” in your pursuit of the desired job satisfaction and career success.
As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.
KEY JOB RESPONSIBILITIES
- Review content (video, image, text) and conduct the content quality control, ensuring the content
complies with local policies and regulations
- Become and remain knowledgeable about online community standards
- Interpret and apply complex policies and guidelines to content
- Review the reported content within agreed turnaround times and standards of quality
- Escalate issues outside the company policy
- Ensure legal compliance and safety of content uploaded to the short video platforms
- Develop, improve and maintain standards for the security of the online communities, being able to
achieve high monthly goals regarding quantity and quality
- Improve the content management strategy for the short video platforms
- Coordinate with supervising departments for timely management of content that violates our
regulations.
- Serve as an advocate for the user community
- Investigate and resolve issues regarding content that is reported for account support and/or safety;
flag for action, and resolve within agreed-upon turnaround times and standards of quality
- Understand and remain up to date with client policies and guidelines; resolve inquires according to
defined policies and procedures
- Fulfill base productivity and quality requirements
KEY JOB REQUIREMENTS
- Fluency in German language
- Good command of English language
- Ability to work differing 7x24 work rotations/shifts as required
- Well familiar with or actively engaged on social media
- Minimum High-School diploma
- Must be comfortable viewing graphic content
- Have dedicated work at home area
- Logical problem-solving skills and ability to multi-task
- Ability to use Windows operating systems and navigate between various windows
- Ability to work under pressure
- Continuously demonstrate a high sense of urgency
- Must have a keen sense of attention to detail, taking the initiative.
- Possess a high level of Professionalism
- Ability to understand and empathize issues
- Quicker learner and adaptable to learn new processes, concepts, and skills
COMPANY OFFERS
- Competitive salary
- Additional health insurance (incl. dental care)
- Sports card – Multisport
- Food vouchers
- Career development opportunities
- Extensive training programs
- Access top notch technologies and best practices
- Excellent working environment and office location
If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English or directly contact Diana Kondova for more details:
M: + 359 882 92 95 42
And if this job is not suitable for you, please share the link or recommend your friend.
Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017,
As a Content Reviewer, you will be responsible for analyzing and reviewing user profiles, videos, and text-based content and/or investigating, escalating and/or resolving issues that are reported by users or flagged by the system. You will use your problem-solving skills to continuously deliver value to our clients, while making a larger impact on society.
KEY JOB RESPONSIBILITIES
- Review content (video, image, text) and conduct the content quality control, ensuring the content
complies with local policies and regulations
- Become and remain knowledgeable about online community standards
- Interpret and apply complex policies and guidelines to content
- Review the reported content within agreed turnaround times and standards of quality
- Escalate issues outside the company policy
- Ensure legal compliance and safety of content uploaded to the short video platforms
- Develop, improve and maintain standards for the security of the online communities, being able to
achieve high monthly goals regarding quantity and quality
- Improve the content management strategy for the short video platforms
- Coordinate with supervising departments for timely management of content that violates our
regulations.
- Serve as an advocate for the user community
- Investigate and resolve issues regarding content that is reported for account support and/or safety;
flag for action, and resolve within agreed-upon turnaround times and standards of quality
- Understand and remain up to date with client policies and guidelines; resolve inquires according to
defined policies and procedures
- Fulfill base productivity and quality requirements
KEY JOB REQUIREMENTS
- Fluency in German language
- Good command of English language
- Ability to work differing 7x24 work rotations/shifts as required
- Well familiar with or actively engaged on social media
- Minimum High-School diploma
- Must be comfortable viewing graphic content
- Have dedicated work at home area
- Logical problem-solving skills and ability to multi-task
- Ability to use Windows operating systems and navigate between various windows
- Ability to work under pressure
- Continuously demonstrate a high sense of urgency
- Must have a keen sense of attention to detail, taking the initiative.
- Possess a high level of Professionalism
- Ability to understand and empathize issues
- Quicker learner and adaptable to learn new processes, concepts, and skills
COMPANY OFFERS
- Competitive salary
- Additional health insurance (incl. dental care)
- Sports card – Multisport
- Food vouchers
- Career development opportunities
- Extensive training programs
- Access top notch technologies and best practices
- Excellent working environment and office location
If this opportunity sounds appealing and fitting for you and your future career development, don’t hesitate and apply. Send us your CV in English or directly contact Diana Kondova for more details:
M: + 359 882 92 95 42
And if this job is not suitable for you, please share the link or recommend your friend.
Our services are free of charge for candidates.
All applications will be treated in strict confidentiality. Easy Consult Recruitment and Employment activities are based on a Recruitment license № 2339/ 30.08.2017,
от 2800 до 3500 лв.
