Customer service - junior specialist
NEW GLOBAL BULGARIA AD with NEPEDONI trademark is a leading Bulgarian manufacturer, producing a variety of printed cardboard and corrugated packaging, racks and displays for different industries in the country and abroad. In connection with production capacity increasing, the Company looking to hire:
CUSTOMER SERVICE JUNIOR SPECIALIST
Position purpose:
The approved candidate working from our office located in Stara Zagora, Bulgaria, will have an opportunity to be responsible for the day-to-day management of our sales processes, which will contribute to the achievement of our corporate goals and support the dynamic development of the business.
Reporting / Supervision:
The approved candidate will report to the Manager of the company directly and will work closely with the Construction and Production departments.
QUALITIES AND SKILLS
- Higher degree, possibly economic profile
- Proficiency in English (written and spoken) - minimum level B2
- Analytical and combinatorial thinking
- Organizational talent and approach towards problem solving
- Ability to manage multiple tasks at the same time
- Excellent communication skills; team player
- Excellent computer literacy and handling of MS Office
ADVANTAGES:
- Proficiency in a second foreign language - Spanish, French, German
- Master's degree in Economics
- Previous experience in the field of Sales and process management
- Driver's license category B
KEY RESPONSIBILITIES:
- Close and reliable communication with customers
- Provides customers with actual information and documents about products and services and orders upon request
- Processes sales orders and customer complaints in the system
- Follows up the contract, forecast and plan consumption
- Very good collaboration with Sales, Construction, Production planning, Supply chain, Quality and other departments, involved in the sales process
WE OFFER YOU:
- Long-term work in a stable and developing company with established market positions;
- Working in a good and long-standing team of professionals;
- Competitive remuneration + Annual bonus bound to achieved results;
- Initial training and detailed introduction to the work process;
- Periodic training for upgrading the acquired experience and developing the potential;
- Business phone, PC and comfortable workplace.
If the offer is of interest to you, please apply by sending your
professional CV WITH YOUR PRESENT PHOTO, in which you should indicate:
- Personal data: Name and Surname; phone number; e-mail address;
- Professional experience data;
- Data on education and training;
- Personal skills, competencies;
- Languages you speak and level;
- Communication, organizational / managerial, professional and other skills;
- Short cover letter
- Driving license category
- Reccomendation letter (if available)
All documents will be considered in complete confidentiality, in accordance with the requirements of the LPPD and Privacy Policy of the New Global Bulgaria AD.
Only approved candidates will be invited for an interview.
