Customer Service Specialist (German)
⭐ About the role: Are you a professional fluent in German, eager to deliver outstanding customer service? Join our partner’s team as a customer service specialist for their innovative online platforms. If so, this opportunity lets you take your career to new heights!
⭐ What you’ll do:
- Provide exceptional customer service via chats, email, and calls.
- Resolve inquiries, troubleshoot issues, and ensure customer satisfaction.
- Guide users through the platforms and address product-related questions.
- Build lasting customer relationships and maintain high satisfaction levels.
- Collaborate with colleagues to enhance overall customer success.
⭐ What we’re looking for:
- Proficiency in German (B2 and above) and good communication in English.
- Previous experience in customer service or a similar role is a plus.
- Excellent problem-solving, multitasking, and communication skills.
- Flexibility to work in shifts 24/7.
⭐ Why join us:
- Competitive salary with performance bonuses.
- Paid onborading period.
- Fully-paid Multisport card.
- Additional health insurance coverage.
- 22 days of paid vacation annually.
- Real opportunities for career growth and development.
- Remote option available, after 2 weeks completed in-office training.
- A supportive team environment with ongoing training.
Take the next step in your career by joining a team that values your skills and offers flexibility to match your lifestyle. Don’t wait—apply now!
Employify EOOD holds a license from the National Employment Agency with № 3817 / 07.10.2024 г.
