Live Chat Support Agent (German Market)

At HRS, we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

For our client, an international outsourcing company, we are looking for a professional for the position of a:

Live Chat Support Agent (German Market)

Main responsibilities:

• Communicating with customers mainly through email and live chat as well as per phone;
• Advising and informing customers regarding client's products and services;
• Assisting customers with inquiries and issues they may face;
• Finding solutions to customer's problems.

The company offers:

• Flexible working hours (opportunity to choose between day, late or night shifts);
• Excellent salary above the average;
• Luxury social package;
• Modern office location next to public transportation;
• Fully-paid training and onboarding;
• Additional medical plan: health and dental care (fully covered by the employer);
• Relocation package if needed
• Voluntary Sport Card;
• Opportunities to grow professionally.

Main requirements:

• Excellent verbal and written German (C1 level);
• Good command of the English language (B1 level);
• Interest in sports;
• Experience in a customer service role will be considered an advantage;
• Availability to work on shifts.

If you are interested, send us your CV in English!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.