Customer Support Analyst with Norwegian or Danish
CBT is a specialist recruitment consultancy with a network of recruitment partners across the Globe. We provide permanent and talent leasing recruitment solutions for the Engineering, ICT, and Multilingual sectors. We are looking for candidates for one of our clients based in Sofia, Bulgaria. The role is - Customer Support Analyst Norwegian or Danish
Tasks:
- Provide solutions to questions/inquiries encountered in money transfer transactions or forward the issue to the relevant units
- Provide timely reply and accurate information on the client\'s request
- Assist customers through multiple channels, including phone, email, and chat
- Identify and assess customers’ needs to achieve satisfaction
Requirements:
- Fluency in Norwegian or Danish both written and verbal (C1)
- Working level of English (B2)
- experience in a similar role is desired, but not a must
Our offer:
- Relocation assistance to Sofia for candidates who are based in other cities in Bulgaria
- Fully paid training
- Stable job and career development opportunities
- Attractive salary
- Additional health insurance
- 50+ benefits and services to choose from
- Positive international working environment
- Support and learning
- Employee referral bonuses
from 3200 to 4100 BGN
