Customer Support Specialist with French and English (WFH)

We are looking for a Customer Support Specialist with French to join a big international team! If you're empathetic, motivated, and solution-oriented, this is your chance to thrive in a dynamic and supportive environment.

Responsibilities:

- Provide empathetic and timely support via calls, tickets ensuring a high standard of care;

- Make independent decisions while adhering to company policies and regulations;

- Manage all aspects of people interactions with professionalism and courtesy;

- Handle multiple tasks effectively in a fast-paced setting;

- Adapt to organizational changes and embrace continuous improvement;

- Follow up on outstanding issues to ensure timely resolutions.

Qualifications:

- Fluency in French language (written and spoken, at least B2+ level);

- Good knowledge of English language (B2 level);

- Strong attention to detail;

- Excellent communication and interpersonal skills.

What You will receive:

- Competitive salary and attractive performance incentives;

- Pleasant and friendly work conditions;

- Comprehensive training to support your growth;

- A unique benefits package, including: additional health and life insurance, food and wellness vouchers; additional days paid leave, paid breaks;

- Work-from-home flexibility (Please note: WFH model is available within Bulgaria only) 

Join us to make a difference in customer care while building your career in a supportive, rewarding environment. Apply now!