Non-voice Customer Support with German (New Company)

At our company we believe the right job can transform a person's life and the right person can transform a business. We're passionate about connecting our candidates with the right job for them. You are not an exception!

The extensive experience in the human resources industry under our belt has given us valuable insights and extensive knowledge of corporate cultures and thus enabled us to locate the best candidates for our clients.

Our partner, a leading global company in the iGaming industry and new for the bulgarian marke, is currently seeking motivated specialists to join their dynamic, multilingual team for the following position.

Non-voice Customer Support with  German (New Company)

Main responsibilities:

• Respond to customer inquiries via live chat and email in a timely and professional manner;

• Troubleshoot and resolve customer issues related to account access, deposits, withdrawals, and gameplay;

• Maintain a thorough understanding of our casino games, sports betting options, promotions, and policies to effectively assist customers.

Our client offers:

• Competitive salary and

• Excellent benefits package;

• Attractive bonus system;

• Great office locations in Sofia;

• Flexible working hours;

• Ability for career and professional growth within the IGaming industry;

• A supportive and collaborative work environment.

Job requirements:

• Fluency in German/ French/ Spanish or Italian;

• Excellent level of English (B2);

• Availability to work 8-hour shift with 24/7 coverege;

• Being able to work from the office in Sofia;

• Knowledge or experience in the online gambling industry will be considered as an advantage.

Apply and you will get the full broad information about your possibilities with us!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.