Sales and Retention Specialist with German/ Romanian

Hey there!

Join an Epic GameTech Adventure with a Global BPO Leader!

Ready to embark on a thrilling journey in the world of gaming?


We’re on the hunt for a Sales and Retention Specialist who is fluent in either Romanian and English OR German and English, to work on an exciting GameTech project for one of the world’s top BPO companies. This is not just a job – it’s your chance to dive into a dynamic gaming universe and use your skills to keep players engaged and coming back for more.


Key Responsibilities: 

• Build and nurture strong relationships with players, ensuring their satisfaction and loyalty to the platform; 
• Provide expert assistance addressing any issues and offering personalized solutions;
• Analyze player feedback and behavior to identify ways to improve their engagement;
• Occasionally introduce relevant promotions or new features that enhance the player experience and contribute to their continued enjoyment on the platform.

What You Bring:

• Fluency in Romanian OR German – clear, effective communication is key;
• Good command of English; 
• Proven experience in customer support or sales;
• Strong problem-solving skills, with a proactive and client-centric approach.

Perks of the Position:

• Attractive salary package, 
• Fully paid comprehensive onboarding and initial training;
• Health and wellbeing initiatives to support a balanced lifestyle;
• Relocation assistance is available if required;
• Additional perks such as health and life insurance, Multisport card, transport allowance, bonuses for key life events and so much more;
• Full-time position with flexible working hours - Monday to Saturday (possible late shifts)

If you’re ready to take your passion for customer care and gaming to the next level, this is your calling.

Hit "Apply" and let's power up your career!


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