Customer Support Representative with Polish

CBT is a specialist recruitment consultancy with a network of recruitment partners across the Globe. We provide permanent and talent leasing recruitment solutions for the Engineering, ICT, and Multilingual sectors. We are looking for candidates for one of our clients based in Sofia, Bulgaria. 

Your tasks will include:

• Answer Inquiries
• Resolve Issues
• Update information
• Update documentation
• Ensure Satisfaction
• Offer Guidance
• Analyse issues
• Assess reports
• Implement Fixes

Our requirements:

• Strong phone and verbal communication skills, along with active listening.
• Fluency in Polish, both written and verbal
• Working level of English
• Work experience in the travel, airline, hospitality or similar industry is an advantage

Work experience in a customer experience center is an advantage

Good typing and computer skills (MS Office applications)

Training: 3 months training in the office 9:00 till 18:00

Full-time

Salary: 3400-3500 BGN per 12 months

Relocation package available