Customer Care Expert – FinTech (German and English)
Hey there!
join a leading BPO company with a global presence. They offer you a chance to work for a very exciting FinTech project. With a strong and stable presence in Bulgaria, they are seeking talented individuals passionate about finance and technology to join their dynamic team in Sofia.
Key Responsibilities:
- Serve as the primary point of contact for clients, addressing inquiries and providing assistance via phone and email.
- Utilize your language proficiency in German & English to communicate effectively with clients and internal teams.
- Resolve client issues promptly and professionally, ensuring the highest level of satisfaction.
Requirements:
- Fluency in German is essential
- Excellent level of English
- Strong communication and interpersonal skills, with a customer-centric approach
- Excellent problem-solving abilities
- Proficiency in Microsoft Office
Benefits:
✔️ Competitive salary
✔️ Performance-based bonuses
✔️ Opportunities for career advancement
✔️ Food & Transport vouchers
✔️ Multisport Card
✔️ Vibrant and inclusive company culture with a focus on teamwork and collaboration
✔️ Convenient location in Sofia with access to public transportation and modern amenities
"B.A.B. Consult" Ltd is an authorized agency for staff selecting procedures and consulting with registry number 3051/2020 at the employment agency. Our mission is to meet the proven employers in our country with valuable employees!
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