Customer Support Specialist with German (travel niche)
CBT is a specialist recruitment consultancy with a network of recruitment partners across the Globe. We provide permanent and talent leasing recruitment solutions for the Engineering, ICT, and Multilingual sectors. We are looking for candidates for one of our clients based in Sofia, Bulgaria.
Tasks:
- Answer Inquiries
- Resolve Issues
- Update information
- Update documentation
- Ensure Satisfaction
- Offer Guidance
- Analyse issues
- Assess reports
- Implement Fixes
Requirements:
- Strong phone and verbal communication skills, along with active listening.
- Fluency in German, both written and verbal
- Working level of English
- Work experience in the travel, airline, hospitality or similar industry is an advantage
Work experience in a customer experience center is an advantage
Good typing and computer skills (MS Office applications)
Working hours: Mon-Fri 9:00 - 20:00 (rotative)
Workplace: on-site
Training: 3 months training in the office 9:00 till 18:00
Full-time
Salary: 3,700/3.800 BGN per 12 months + signing bonus up to 3000 BGN
Relocation package available