Customer Support Specialist with Danish/Finnish/Norwegian

As a Fitbit Customer Support with Danish or Finnish or Norwegian, you will be part of a great team and will:

• Help our users with any issues they might have via tickets or calls
• Provide solutions to everyday device use questions on a case by case customer-oriented approach
• Identify trending issues and bugs from users’ reported issues and communicate them to your supervision team
• Work with a passionate team of customer-friendly colleagues from an international background.

Not bad, right?

What we expect from you:

• Fluency in Danish/Finnish/Norwegian language for daily communication with customers
• Good command of English (B1 or similar) for training and internal communication
• Basic understanding of iOS and Android OS use/features
• Demonstrating empathy
• Desire to help customers as best as possible and willing to contribute to the team’s success / be a team-player 
• Result-oriented with personal performance
• Friendly and outgoing personality
• Looking for a long-term employment.