Customer Support Agents (Financial Services)

We are:
Bulwork is the first IT & BPO recruitment agency in Bulgaria with 24 years of significant presence in the market. The company has established a reputation for delivering high-quality services to candidates and clients. The company respects the candidates' wishes and always strives to find the most suitable and challenging job for them.

Our partner is:

A global trading platform that offers multiple asset classes. Since opening its Sofia, Bulgaria office, the company has grown to 150 employees. We are assisting them in recruiting several experienced and motivated professionals to take the positions of:


Customer Support Agents (Financial Services)

Responsibilities in the position:  

Assisting clients with opening new accounts, managing account balances, and processing transactions.  Training the clients about the company’s diverse financial products and services, including shares, cryptocurrencies, commodities, stock indexes, and forex.  Ensuring compliance with regulatory requirements.  

Main requirements:
- 1+ year of experience in customer support in financial services or at least as a Customer Support Agent;
- Passion to work with different financial products  - shares, stock indexes, cryptocurrencies, commodities; - Bachelor's or Master's degree in Finance, Accounting, or other economical speciality;
- Excellent communication skills in English;
- Excellent skills in MS Office;
- Fluent in German language (C1 or higher) OR in Polish (C1 or higher).

The company will reward you with:

- Competitive salary package;
- Monthly and annual performance-based bonuses;
- Flexible hybrid work model;
- Аdditional health insurance;
- Sports card and food vouchers;
- Access to training and certification programs;
- Opportunities for professional development in a leading company.
 
If you aspire to join a worldwide team of specialists and engage in challenging projects, this is the ideal opportunity for you!
APPLY TODAY, by sending us your CV or LinkedIn profile.

The confidentiality of all applications is assured. Only shortlisted candidates will be contacted!
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.

Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).