ADMINISTRATIVE MANAGER / FRONT OFFICE REPRESENTATIVE

OUR COMPANY:
The Top Dental Center is a dream come true of internationally recognized specialists from Bulgaria, Israel and Turkey, who unite their efforts, patents, many years of experience and ambitions to create a world - class project.
Our mission on the face of the earth is to provide high quality dental treatments combined with an exceptional personal customer care. We hold the opinion that specialization and innovation are the key components in providing safe, effective, long-term impeccable results. We are building this concept by saying no to mediocrity in dentistry and customer service and focusing our efforts only on the truly important. We believe in specialization - in employing and developing what each individual can do best. 
We are a young, dynamic and positive team, oriented to new challenges, always ready to provide assistance and support to each other, and we offer you the opportunity to build your career with us in a position: RECEPTIONIST/FRONT OFFICE REPRESENTATIVE

MAIN RESPONSIBILITIES:

- Receiving visitors at the front desk by greeting, welcoming, directing and announcing them appropriately as soon as they arrive at the office;
- Answering screening and forwarding incoming phone calls;
- Receiving and sorting and managing daily front desk on daily basis and to perform a variety of administrative and clerical tasks;
- Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures);
- Provide basic and accurate information in - person and via phone/email;
- Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
- Make a stock take of front office supplies and keep inventory of stock;
- Update doctor’s appointment calendars and schedule meetings;
- Preparing a report assigned by management;
- Perform other clerical receptionist duties;


TO BE SUCCESSFUL CANDIDATE:

- As a Receptionist/Front office representative you will be the first point of contact for our company; 
- Our position duties include offering administrative support across the organization, welcoming our patients or guests and greet people who visit the dental clinic;
- Coordinate front-desk activities, including distributing correspondence and redirecting phone calls and dental goods;
- Should have a pleasant personality, as this is also a customer service role;
- Also, be able to deal with emergencies in a timely and effective manner, while streamlining office operations;
- Multitasking and stress management skills are essential for this position;
- The role requires working in shifts, so flexibility is a plus.
- Ultimately, a Receptionist or Front office representative duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards. 

REQUIREMENTS AND SKILLS

- Proven work experience as a Receptionist, Front Office Representative or similar role will be considered as a plus;
- English (written and spoken) is a must; 
- Second language (other than Bulgarian) will be considered as a plus;
- Proficiency in Microsoft Office Suite;
- Hands - on experience with office equipment (e.g. fax machines and printers);
- Professional attitude, customer service and appearance;
- Solid written and verbal communication skills;
- Ability to be resourceful and proactive when issues or escalation arise;
- Excellent organizational skills;
- Multitasking and time - management skills, with the ability to prioritize tasks;
- High school degree; additional certification in Office Management is a plus

WE OFFER YOU:
- Long-term employment is available;
- Employment contract as a subject to the legislation of the Republic of Bulgaria;
- Competitive remuneration;
- Initial training is available;
- Preferential conditions for the company\'s products and services;
- Joining a young, cohesive, friendly and dynamic team;
- Flexible working hours/shifts are available;
- Additional transport allowance;
- Sports card at a preferential price;
- Convenient and modern top location, near a metro station;
- Parties and team building activities;

If you are challenged by this opportunity to join our team, we would be very happy to speak to you any time soon. 
Feel free to send us your CV in English and any additional documents that you think we might need to look at, by using the options below.
Only short – listed candidates will be contacted.
All applications will be treated in the strict confidentiality under the DPL.