Customer Support Agent with German for a Sports Platform

Main responsibilities:

• Communicating with customers mainly through email and live chat as well as per phone;
• Advising and informing customers regarding client\'s products and services;
• Assisting customers with inquiries and issues they may face;
• Finding solutions to customer\'s problems.

The company offers:

• Flexible working hours (Mon-Sun, 10am - 2am);
• Excellent salary above the average;
• Luxury social package;
• Modern office location next to public transportation;
• Fully-paid training and onboarding;
• Additional medical plan: health and dental care (fully covered by the employer);
• Relocation package if needed
• Voluntary Sport Card;
• Opportunities to grow professionally.

Main requirements:

• Excellent verbal and written German (C1 level);
• Good command of the English language (B1/B2 level);
• Interest in sports;
• Experience in a customer service role will be considered an advantage;
• Availability to work on shifts.

If you are interested, send us your CV in English!

All applications will be treated strictly confidential.

Only short-listed candidates will be contacted.