TECHNICAL SUPPORT ENGINEER (MS 365 / SharePoint Online)

About us:

Bulwork is the first IT & TELCO recruitment agency in Bulgaria with more than 23 years of stable presence in the market. The company has established a reputation for delivering high-quality services to clients and candidates. We respect the candidates' wishes and strive to provide the best service by finding the most suitable and challenging job for them.

About our client:

A fast-growing international IT solutions and services company that builds and offers next-generation Digital Transformation and Digital Cloud Experience to its enterprise customers. It is a global technology organization open to helping its employees develop their careers, take initiative, and think outside the box. The company has built its culture around excellence, inspiring teamwork, and continuous development of its bright minds.

We are offering an excellent career opportunity to become part of a successful and constantly growing engineering division while taking the position of a:


TECHNICAL SUPPORT ENGINEER (MS 365 / SharePoint Online)

Key responsibilities:

You will work independently or with the team architects to improve and support global customers on Office 365 services. You will solve mission-critical problems impacting the client environment and support, educate, and coach the 24/7 L1 and L2 technical support team. In this position, you will also provide support and administration for SharePoint Online, Microsoft OneDrive for Business, and Power Platform (Power Automate, Power Apps, Power BI). Last but not least - you will perform configuration changes within the parameters of Office 365 and provide Root Cause Analysis reports.

Key requirements and competencies:

- Bachelor’s Degree or higher in Computer science, (Software) Engineering, Mathematics or relevant IT specialty;
- 3+ years  in  Office 365 technical support and ability to troubleshoot Office 365-related issues;
- Work experience with at least two of the following: SPO, ODB and/ or Power Platform;
- Knowledge of AAD, Exchange Online, and MS Teams;
- Well-versed in PowerShell;
- Extensive knowledge of cloud technologies and cloud applications;
- Very good command of English (both written and verbal);
- Ready to work in shifts (24x5).

The company is ready to offer you:

- Very good remuneration;
- HYBRID MODEL of working;
- 25 days annual paid leave;
- Annual performance monetary bonus;
- Additional health insurance, sports card, and other social perks;
- Training and development, coverage of certification expenses, and career growth opportunities.

We invite you to share your technical knowledge, experience, and goals! Come, apply now and don't miss this great job opportunity! Send us your CV in English or your updated LinkedIn profile!

The confidentiality of all applications is assured. Only shortlisted candidates will be contacted.
The candidates do not pay any taxes to the Agency – the services are FREE OF CHARGE.

Bulwork Company LTD - IT Recruitment Agency (license No. 2107 from 01.09.2016 from MLSP).